Shipping policy

SYNAR – Shipping Policy

Last Updated: August 6, 2026

Thank you for shopping with SYNAR. We are committed to delivering your order safely and on time. Please read our shipping policy below.

Order Processing

  • All orders are processed within 1–3 business days after successful payment confirmation.
  • Orders placed on Sundays or public holidays will be processed on the next business day.
  • During new product launches, sales, or festive seasons, processing times may be slightly longer.

Shipping Time

Estimated delivery times are:

  • Metro Cities: 2–5 business days
  • Other Cities & Towns: 3–7 business days
  • Remote Locations: 5–10 business days

Delivery timelines are estimates and may vary due to courier operations, weather conditions, or other unforeseen circumstances.

Shipping Charges

  • Shipping charges (if applicable) will be displayed at checkout before payment.
  • Any free shipping offers, if available, will be clearly mentioned on our website.

Order Tracking

Once your order has been shipped, you will receive a confirmation email or SMS containing your tracking details. You can use the tracking number to monitor your shipment through the courier partner's tracking page.

Delivery

Please ensure that the shipping address and contact details provided during checkout are accurate.

If a delivery attempt fails due to:

  • An incorrect or incomplete address,
  • An unavailable recipient,
  • An incorrect phone number, or
  • Refusal to accept the package,

additional shipping charges may apply for re-delivery.

Delayed Deliveries

While we strive to deliver every order within the estimated timeframe, delays may occur due to:

  • Weather conditions
  • Public holidays
  • Natural disasters
  • Transportation disruptions
  • Courier partner delays
  • High order volumes during sales or festive seasons

SYNAR is not liable for delays caused by circumstances beyond our reasonable control.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with:

  • Your Order ID
  • Clear photos or videos of the product and packaging

Our team will review your request and assist you with an exchange in accordance with our Exchange Policy.

Exchange Shipping

If your exchange request is approved, our customer support team will provide instructions for the exchange process. Exchange eligibility is subject to our Return, Exchange & Refund Policy.

International Shipping

Currently, SYNAR ships only within India.

If international shipping becomes available in the future, this policy will be updated accordingly.

Contact Us

If you have any questions regarding shipping or your order status, please contact SYNAR